payments do not process due to a number of potential reasons, including: Order cancellation. Orders on occasion have to
be cancelled due to product running out of stock prior to the order processing. Billing address issues. You may have
accidentally entered an incorrect or incomplete billing address associated to
your card used for purchasing. Card/payment issues. You may have an expired
card, accidentally entered the wrong card number, CVV, expiration date. etc.
Check your card information again prior to submitting your order and Accepted Payments List
It may be
that you place your order using the guest checkout option. In this case, the
order is not associated with a registered account. However, you can still check
the status of your online order by using the order tracker.
don't need to have an account to place an order. However, having an account can
save you time during checkout as it securely saves your address and payment
details for future purchases. It’s not mandatory though if you just want to
place an order.
Sometimes we have to cancel orders. This can
be due to a number of reasons, including:
• Stock availability. It is most likely that your size ran out of stock before
we could process your order.
• Payment issues. Your payment did not go through or we were not able to verify
your payment details.
• Delivery address issues. You may have accidently entered an incorrect or
incomplete delivery address which we couldn’t process.
You are not charged for cancelled products. If your order, or part of it, is
cancelled, you will be refunded for the cancelled products.
This refers to the time it takes for items to be shipped from our
warehouse to the destination. For the orders before 3 pm CST., the package will be processed and leave the warehouse in the same day. For the orders after 3pm CST will be shipping in the next day. After processing and leaving the warehouse,
items usually take between 4 - 6 work days to arrive at their destination but
can take longer from time to time. Also, the shipping time is based on what shipping method you choose. Normally, the time will show on the shipping method when you checking out.
We will reimburse you from the day we receive the
confirmation that you handed over your return parcel to the carrier. Once you give the parcel back to the carrier, it
takes approximately 3-5 days to ship it to our warehouse. We will notify you via
email once we receive your returned item(s). From the moment we authorize the refund, your
bank still needs to process it. The amount of time this takes to process the
refund differs between banks and payment methods. You will receive your refund via the same method
that you used to pay for the product(s). Be aware that if you used a pre-paid credit
card, the refund will be automatically issued to the original card. In
addition, some cards are not reloadable, which will prevent us from being able
to credit you if a return takes place. If you decide to utilize a pre-paid card
to make a purchase, please retain the card until you receive your purchase.
If you are not completely satisfied with your purchase,
we will offer you a full refund within 14 days of purchase. *Influence
the second sale of products do not belong to the category of return or exchange.
Please contact us via email firstname.lastname@example.org
or call (847) 621-2289. We will help you to do the return and refund processes.
After you drop
off your return package at the local drop off point, it can take 3-5 business
days for the package to get to our warehouse. Unfortunately, we cannot control
how long it will take for your returned products to be delivered back to
Once it arrives at our warehouse, it can take up to 24-48 hours to
As soon as the return process is completed, you will receive an email
confirming that your refund has been applied to the original method of payment.
We will reimburse you from the day we
receive the confirmation that you handed over your return parcel to the
It takes 1 - 2 days to transfer the refund to your payment account. Your bank
or credit card company may require additional time to process your refund. You
will be notified via email when we’ve processed the returned product(s) and you
will receive your refund via the same method that you used to pay for the
If it’s been 5 working days or longer since you’ve received the notification
and you still haven’t received your refund, please get intouch with us .
For hair wefts, 2pcs for 10-14in,3pcs for
16-22inch, 4pcs for 24-40inch. If you want to get a very full look, you might
need another pack. If you are getting fusion or micro then you will need to
consult your stylist.
These curls can last for a very long time
depending on how you maintain it. Treat it like your own hair and take very
good care of it for it to last longer. If you take good care of the hair,
it last for over one year.
You may go in swimming pools and hot tubs. It
is best to wash the curly human hair bundles right after swimming. Avoid
getting hair in salt water as the salt can take all the moisture out of the
hair and it will lead to tangling of the hair. Never braid your hair and go in
salt water. It is best to wear it down. Add a spray in conditioner after
has natural protein. It is easy to tell by burning and smell. Human hair will
be ash, which will go away after pinching. Human hair will smell foul. When
burning, the human hair will show white smoke.
synthetic hair will be a sticky ball after burning and will show black smoke.
Moreover, human hair may have very few gray hairs and split ends. It is normal
and not a quality problem.
Didn’t find what you were looking for? Contact us.Contact